Effective date: July 8, 2026
This Privacy Policy explains how Level99 collects, uses, and protects information when you use the app or visit this website.
1. Information We Collect
Level99 may collect the following types of information:
- Account information: email address, user ID, and authentication status when you create or sign in to an account.
- Skill and timer data: skill names, icons, colors, daily goals, practice sessions, timer entries, notes, timestamps, and export data you create in the app.
- Device-local settings: notification preferences, sound and haptic settings, and other app preferences.
- Support communications: information you send when asking for help, reporting an issue, or requesting account deletion.
- Technical information: basic logs or diagnostics needed to operate, secure, and improve the app and website.
2. Local Storage and Sync
Level99 is designed around your own earned practice data. Some data is stored locally on your device. If cloud sync or account features are enabled, selected app data may be sent to our backend provider so it can be associated with your account and restored or synced across devices.
3. How We Use Information
We use information to:
- Provide skill tracking, timers, goals, exports, and account features.
- Authenticate users and protect account access.
- Sync or restore data when cloud features are enabled.
- Respond to support requests and deletion requests.
- Maintain app reliability, security, and performance.
4. Sharing
We do not sell your personal information. We may share information with service providers that help operate Level99, such as hosting, authentication, database, email, app store, or infrastructure providers. We may also disclose information if required by law or to protect rights, safety, and security.
5. Notifications
Level99 may offer local reminders or timer checks. You can control notification permissions through your device settings and app settings.
6. Data Retention
We keep account and synced app data for as long as needed to provide Level99, comply with legal obligations, resolve disputes, and enforce agreements. Local data may remain on your device until you delete it, uninstall the app, clear app storage, or use export/deletion features where available.
7. Your Choices
You may be able to:
- Export your Level99 data from the app.
- Sign out of your account.
- Request deletion of your account and synced data.
- Disable notifications through app or device settings.
8. Children
Level99 is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
9. Security
We use reasonable safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Changes
We may update this Privacy Policy. When we do, we will update the effective date above and may provide additional notice when appropriate.
11. Contact
Privacy questions and requests can be sent to support@teenybrain.com.